Our office will close on Jan.14 to Jan.30, 2020 for Chinese New Year Holiday. The orders after Jan.14 will be held until Jan.30, 2020
Shipping Information
DELIVERY & SHIPPING
All items will be shipped out within 2-3 business days upon receipt of payment.
Delivery time times and costs will be indicated prior to confirming your order depending on the service you may choose.
All packages have a tracking number so the package can be traced. As soon as your order leaves the BIJOUONE warehouse in China, a tracking number will be issued via email. If you have any questions regarding the delivery of your order please contact us at info@bijouone.hk
Hongkong
All HK orders are sent via an S.F Express. It usually takes 1-2 business day to arrive.
China
All CN orders are sent via an S.F. Express. It usually takes 3-4 days to arrive.
Rest of the World
All R.O.W. orders are sent via DHL. Delivery times vary. Average transit time is 3-5 business days (excluding tax and duties)
*The estimated delivery time is based once an order leaves our warehouse.
*If DHL can't delivery to your location, we might change to other express shipping couriers.
Please be informed that in some cases your local customs office may require additional documents and time to have your package cleared. During such instances, the estimated delivery time may be affected.
CUSTOMS & IMPORT CHARGES
Please note that prices do not include international taxes and tariffs. The customer is responsible for paying taxes and tariffs on the declared value of international orders. If the customer declines tax and tariff payment and the package is forfeited at customs, the customer will be responsible for the cost of return shipping to us.
Taxes and duties applicable to your order depending on the shipping country of your order:
Customers purchasing from a country served as Delivery Duty Paid (DDP) will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a court served as Delivery Duty Unpaid (DDU) will be charged for items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or your local post. We recommend you contact your local customs authority to determine a landed cost prior to purchase completion.
All items will be shipped out within 2-3 business days upon receipt of payment.
Delivery time times and costs will be indicated prior to confirming your order depending on the service you may choose.
All packages have a tracking number so the package can be traced. As soon as your order leaves the BIJOUONE warehouse in China, a tracking number will be issued via email. If you have any questions regarding the delivery of your order please contact us at info@bijouone.hk
Hongkong
All HK orders are sent via an S.F Express. It usually takes 1-2 business day to arrive.
China
All CN orders are sent via an S.F. Express. It usually takes 3-4 days to arrive.
Rest of the World
All R.O.W. orders are sent via DHL. Delivery times vary. Average transit time is 3-5 business days (excluding tax and duties)
*The estimated delivery time is based once an order leaves our warehouse.
*If DHL can't delivery to your location, we might change to other express shipping couriers.
Please be informed that in some cases your local customs office may require additional documents and time to have your package cleared. During such instances, the estimated delivery time may be affected.
CUSTOMS & IMPORT CHARGES
Please note that prices do not include international taxes and tariffs. The customer is responsible for paying taxes and tariffs on the declared value of international orders. If the customer declines tax and tariff payment and the package is forfeited at customs, the customer will be responsible for the cost of return shipping to us.
Taxes and duties applicable to your order depending on the shipping country of your order:
Customers purchasing from a country served as Delivery Duty Paid (DDP) will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a court served as Delivery Duty Unpaid (DDU) will be charged for items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or your local post. We recommend you contact your local customs authority to determine a landed cost prior to purchase completion.
